Important Information
Policies
To help make your stay at Hotel Novotel Cairo El Borg in Cairo as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies at Novotel Cairo El Borg maintain smooth, reliable operations for guests staying in central Cairo.
- Check-In and Check-Out
Check-in typically begins in the afternoon, and check-out is usually scheduled for midday. Exact times depend on the booking type and availability.
- Identification and Age Requirements
Guests must present valid identification at check-in. Children are allowed, and some rooms support family configurations.
- Deposits and Payments
Payment methods include major credit cards. Some reservations may require prepayment or deposits depending on the selected rate.
- Smoking Policy
The property offers a mix of non-smoking rooms and designated smoking areas. Guests should check room type preferences when booking.
- Pet Policy
Pets are not allowed at the hotel.
- Cancellation Terms
Cancellation policies vary by room and rate type. Guests should review specific terms attached to their reservation.